We plan delivery and installation at your convenience, with care and precision.
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FAQ
What are the delivery times?
Unless otherwise stated in the product description on our website , we make every effort to deliver to you as quickly as possible. Most of our products are shipped within 3 to 5 working days, then delivered within 3 to 5 working days after being collected by our carrier, in mainland France.
Outside of mainland France, delivery times may be slightly longer depending on the destination. For more information, please refer to our Shipping Policy .
What are the delivery costs?
Delivery costs are €139 for all orders delivered to mainland France (excluding Corsica). For deliveries to Corsica and outside mainland France, a fixed rate of €189 applies. This fee covers secure transport and scheduling a delivery time tailored to your availability.
What is the return policy?
At Atelier Moderne, you have 15 days from receipt of your order to return an item that does not suit you. Return shipping costs are the buyer's responsibility.
To be eligible for a return, the product must be in perfect condition, unused, and in its original packaging. Personalized or custom-made items are not eligible for return, in accordance with Article L221-28 of the French Consumer Code.
For more information, please refer to our Refund Policy .
What to do in case of delay or problem during delivery?
In the event of a delivery delay or a problem encountered with the carrier during delivery, we invite you to contact us within 2 working days in order to find the best solutions and remedy the situation.
You can contact us via our contact form or by email at contact@ateliermoderne.com, specifying your order number.